You will be shown an order confirmation number on the last page of checkout after you have submitted payment.You will also receive a confirmation email to the email address provided at checkout within 48 hours of order submission.
How is sales tax charged?
All orders shipped from laroche-posay.us will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped.
How can I track my order?
To track your order, please fill out the information requested HERE.The tracking number can be found in your shipping confirmation email or it can also be accessed via the Order History section for La Roche-Posay registered members.If you have questions about your order, please call us at 1-800-560-1803 or email us and we will be happy to assist you.
Can I use a foreign credit card?
Laroche-posay.us ships via UPS to US addresses only.We do not accept international credit cards or international shipping and billing addresses.We apologize for the inconvenience.
How long does it take for orders to process?
Allow up to 48 hours processing time before your order is shipped.Orders received M-F are processed same day or by the end of next business day.Orders received on Saturday & Sunday are processed by Monday or by close of business day Tuesday.
Orders must be placed by 11AM (EST) in order to be processed on the same business day and to guarantee Next Day delivery.